Worst rated places in Florence

Steer clear of these locations to ensure a positive experience in Florence. Our list highlights the least favorable places to help you make informed choices and enjoy your time in the city.

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Gelateria Vegana (Scammers) image
1
Gelateria Vegana (Scammers)
Ice cream shop
😠 SCAM! I felt robbed buying an ice cream in this Gelateria. They have different prices in the top of the wall and they serve you 15 Euros 2 flavour ice cream without telling the price until you go to the cashier with ice cream in your hands to pay. The taste of ice cream is watery, no flavour in addi...
1.10 (2.4K reviews)
La terraza Linda image
2
La terraza Linda
Coffee shop
😠 Horrible…DO NOT EAT HERE. Tablecloths are filthy, not one piece of silverware or plate matched, all orders wrong and inedible. The service was terrible, the manager was rude. Go around the corner and grab a sandwich and save yourself the trouble of this horrible place.
1.20 (9 reviews)
Caffé Maioli image
3
Caffé Maioli
Cafe
😠 This place should be shut down. No mentioning of prices… €5 euros demanded at till point for a cup of hot water and a tea bag placed on top. My mouth opened in astonishment. I live in London so I’m used to some high prices but I’ve never seen anything like this place. AVOID AT ALL COSTS
1.40 (1.2K reviews)
Caffè Martelli image
4
Caffè Martelli
Bar
😠 Gave 20e note for 1 coffee. Got only 8e change back. I asked for my money back straight away they wouldn't refund me. Do not go to this place at all it will ruin your holiday in Florence.
1.40 (411 reviews)
Sun cafe image
5
Sun cafe
Cafe
😠 Please be aware that the prices for everything are much! higher if you seat and not take away. I took an espresso and one cake and instead of 5 Euros paid 11 Euros. Never made such an experience before, when espresso cost 1,5 Euros to take away and 4 Euros if you stay 1 Minute and drink it seating!...
1.50 (229 reviews)
Il Bigallo Di Romano Fabrizia & C Sas image
6
Il Bigallo Di Romano Fabrizia & C Sas
Ice cream shop
😠 Pezzo di merda Worse ice cream I have ever eaten and super expensive. They are charging 13€ for 2 small portions of ice cream. The taste was horrible...
1.50 (29 reviews)
Caffé Fiorenza image
7
Caffé Fiorenza
Cafe
😠 What a rip off. The only ice cream shop that still had open until late. And they charged us for 2 scoops and a small bottle of water 6€! Ice cream was one of the most average ones I had in Florence. Super sweet and did not taste real!
$$ $$
1.60 (564 reviews)
Smalzi Firenze image
8
Smalzi Firenze
Bar
😠 The worst place ever, we didn't check opinions before we sit there. So I asked for tonic like bottle of tonic, instead I got weird drink in glass what didn't taste like tonic, on the bill they wrote gin tonic, what was not my order for 9 euro, just for sitting there 7 euro, what is ridiculous, staff...
1.60 (297 reviews)
Primi Piatti Snack Bar image
9
Primi Piatti Snack Bar
Restaurant
🫤 Went yesterday and coffee was delicious. Came back today and coffee was awful and more expensive than the day before for the same thing. Owner should check consistency and what they charge for the same thing.
1.60 (67 reviews)
Bar image
10
Bar
Bar
😠 Toursit trap *ding ding ding* No prices on the gelato cups - only on a small menu listed above the register. 2 cup sizes that look similar priced €8-€10 Compared to 6 available sizes $2-8 No receipt given until I asked. Big no no for the tax collectors. The happy service person sighed just befo...
1.60 (46 reviews)
Briciole bar image
11
Briciole bar
Coffee shop
😠 One star because i can not rate with zero. RUDE staff, not even try to take our order. Speaking to us only in italian even though we made it very clear that we only speak english. Always busy talking to each other and gossiping the customers than serving them. If it wasn't for the aeroport, noone wo...
1.60 (37 reviews)
Nuovo Caffè Alinari image
12
Nuovo Caffè Alinari
Coffee shop
😠 Worst breakfast ever. Can’t believe this café is in Italy. Bland eggs, untoasted bread, cold coffee. The waitress had below basic English skills, they got our order wrong and the prices are outrageous. We complained and were not charged the €4 cover but couldn’t get a discount. If I could I would gi...
1.60 (37 reviews)
VivaFlorence image
13
VivaFlorence
Bar & grill
😠 I travel all year for work but never seen anything as bad. To summarize: food is average or less, prices are incredibly high, they always try to get additional money by adding some items on the bill, they don't give a regular tax receipt. DON'T GO!
$$$$
1.70 (197 reviews)
Art Hostel image
14
Art Hostel
Hostel
😠 ["Se fosse stato possibile mettere ZERO stelle sarebbe stata la valutazione giusta. 200 euro a notte per un posto simile \u00e8 un ladrocinio! Lo far\u00f2 presente alle associazioni dei consumatori! Vergogna!",null,[0,197]]
1.70 (9 reviews)
Antico Caffè Firenze image
15
Antico Caffè Firenze
Bar
🫤 The ice cream and coffee were good. However, the service isn't worth a visit. Staff is not friendly and we felt not welcome. The price of a medium ice cream scone was 6 euros, which is quite overpriced
1.80 (215 reviews)
Urban central Florence image
16
Urban central Florence
Bed & breakfast
😠 Non ti curar di loro, ma guarda e passa. Quando è lo stesso gestore a far casino nella stanza accanto fino al mattino, non dormire è ancora più bello. P.S. Abbiamo pure chiesto di fare piú piano ed hanno continuato.😂
$61/night
1.80 (12 reviews)
BAR CAPITOL image
17
BAR CAPITOL
Bar
😠 Gelato non buono prezzi altissimi e non esposti con chiarezza al pubblico(5€ X cono gelato); personale scortese, in particolare un addetto che si crede bello e tratta tutti con spocchia
1.80 (10 reviews)
Bar Ponte Vecchio image
18
Bar Ponte Vecchio
Bar
😠 Not nice. The gelato waas not a good quality gelato compared to the Classic taste of a nice creamy gelato. It was a little tasteless and the cones, the waffle cones taste old and dry. The chocolate around the cone tastes lie plastic and cheap. The price for these was not cheap, 5 Euro for 1 small co...
$$$$
1.90 (750 reviews)
Tentazioni Café image
19
Tentazioni Café
Bar
😠 TRAGEDY NOT COMEDY worst coffe in my life! Americano was awful and tasted like plastic. Absolutely disgusting.
1.90 (128 reviews)
Il Cavallino image
20
Il Cavallino
Restaurant
Typical pasta, pizza & grills in a rustic restaurant with tables on a historic square.
2.00 (988 reviews)
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